TireTraxx Privacy Policy

At TireTraxx ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and tire management software (collectively, the "Service"). By using the Service, you agree to the terms outlined in this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our Service.

1.1. Personal Information

When you use the TireTraxx Service, we may collect the following personal information from you:

• Contact Information: Name, email address, phone number.
• Account Information: Username, password, billing information, and any other data provided when registering an account.
• Location Data: Approximate location derived from your IP address (if you have given consent).
• Device Information: Device type, browser type, operating system, and IP address.

1.2. Non-Personal Information

We also collect non-personal information that cannot identify you directly, such as:

• Analytics data (e.g., pages visited, session duration).
• Aggregated data about how the Service is used.

2. How We Use Your Information

We use your information to provide, improve, and personalize the TireTraxx Service, as well as for the following purposes:

2.1. Providing the Service

• To create and manage your account.
• To process transactions and billing.
• To provide customer support.

2.2. Improving the Service

• To analyze how you use our Service and improve functionality.
• To develop new features and services based on user feedback and behavior.

2.3. Communications

• To send updates, promotional materials, and important notifications about changes to the Service or policies.
• To respond to customer inquiries or support requests.

2.4. Marketing and Analytics

• To perform marketing and promotional activities (if you have opted in).
• To track and analyze usage trends and preferences.

2.5. Compliance with Legal Obligations

• To comply with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with third parties in the following situations:

3.1. Service Providers

We may share your information with third-party service providers who perform functions on our behalf, such as:

• Payment processors
• Hosting providers
• Analytics services

3.2. Legal Requirements

We may disclose your personal information when required to comply with a legal obligation, court order, or in response to a law enforcement request.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owners as part of the transaction.

3.4. With Your Consent

We may share your information with third parties if you have given explicit consent to do so.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights and Choices

5.1. Access and Correction

You have the right to access and correct any personal information we hold about you. If you would like to request access or correction, please contact us using the contact information below.

5.2. Opt-Out of Marketing

You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

5.3. Account Deletion

You can request the deletion of your account and personal data by contacting us at support@tiretraxx.com. Please note that some data may be retained as required by law or for legitimate business purposes.

5.4. Cookies

Our website and application may use cookies to enhance your experience and collect information about usage. You can modify your browser settings to refuse cookies, but this may affect your ability to use certain features of the Service.

6. Security

We take the security of your personal information seriously and use commercially reasonable measures to protect your data from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

7. Third-Party Links

The TireTraxx Service may contain links to third-party websites or services. This Privacy Policy does not apply to third-party websites or services, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. International Data Transfers

If you are accessing our Service from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in a different country. By using the Service, you consent to the transfer of your data to these countries.

9. Children's Privacy

The TireTraxx Service is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website. Your continued use of the Service after the changes take effect will signify your acceptance of the updated Privacy Policy.